![]() ![]() Once you've resolved the issue, Marker.io will then automatically inform your client, ensuring they're in the loop and keeping them satisfied with your services. The tool will then automatically send the client's feedback to your Slack feed, along with pertinent information like who reported the issue, the source URL of the problem, the client's technical details, and even a console report. When the client views it and sees an error, they can then use this tool to screenshot the page and annotate the image to highlight their concern. To avoid this long and tenuous process, you can install the Marker.io widget on the websites you build. Related: Useful Slack Features for Remote Workers For example, you'll have to ask them, “What browser were you using? Are you on a Mac or Windows? What was the exact URL of the page with the error?” Their threads are color-coded so you can easily navigate between topics and organize your team’s communication. A variety of supported settings are available to configure for the Mac, Windows, and Linux desktop apps. Available On: iOS, Android, Windows, macOS, Linux, and Web Price: 3 per user per month, more advanced features available Flowdock is a Slack alternative that organizes conversation by threads. Since many clients aren't familiar with the information required to work on their issues, you need to have several back and forth messages to get to the root of the problem. As an IT administrator, you can configure the Slack desktop app to manage settings for users in your organization, control desktop app updates, and deploy Slack all at scale. ![]()
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